Planning and Transportation Division

Customer Service Survey

Please take a few moments to let us know how we did. Please respond based upon the service provided by planning staff and not the outcome of your case. Thank you for your time.

Project address or project number:

Were you the:
Project applicant
Applicant's agent
Property owner

Please indicate your opinion for each of the following statements:

Please provide any other comments or suggestions that you think will improve our service.

Name (optional)
Phone or email (optional)
Please contact me regarding my responses

	Strongly agree	Agree	No opinion	Disagree	Strongly disagree
Staff was courteous and helpful
Staff provided complete, consistent, and accurate information
Staff provided timely responses to my questions throughout the process
My overall experience was positive
The application instructions were understandable
The terms and conditions of approval were understandable (if applicable)